To Our Clients:
To be a partner and advocate by providing the appropriate level of care, connection to community resources, and empathic, knowledgeable staff.
To foster a safe and supportive environment in which we protect your privacy, maintain professional boundaries, and treat you with dignity and respect.
To involve you in all decisions about your individualized service plan.
To be available 7 days per week, 24 hours per day.
To Our Community:
To collaborate and communicate regularly with our community partners.
To give back to our communities through volunteerism, sponsorships, and top quality trainings through the NCG Institute.
To provide excellent customer service to include call backs within 24 hours and weekly updates to our referral sources.
To provide ethical, professional,and highly trained staff who are passionate about making a difference.
To Our Staff:
To provide an atmosphere of teamwork and professionalism through expert clinical supervision and evidence-based training programs.
To offer competitive compensation packages and excellent health benefit options.
To provide timely assistance and integration of feedback to continuously improve service quality and operational accountability.
To support our staff as they pursue personal and professional goals and career advancement opportunities.